How much time can you save with automation in the helpdesk?
Automation Calculator
Work it out!
Here’s how it works:
In the table below, you’ll find the top 10 helpdesk tickets that can be automated quickly and easily. These top 10 use cases have emerged in countless of our projects and occur daily in virtually all hotlines around the world. For an easy start of the calculation you will find as default values a) the typical internal cost rate and b) the average resolution time per use case. Both values can be adjusted and overwritten by you. Then simply enter the monthly number of tickets per use case and the application will show you how much manual ticket processing costs you per month.
A simple example:
You currently reset 100 passwords per month and each ticket takes about 15 minutes. At a cost rate of €75, password resets cost you 25 hours and €1,875 each month.
You can automate this task for about €500 per month. This will save you €1,375 each month and around 25 hours of time spent on routine tasks!
Try it out and calculate your own personal support costs. We will show you how much time and money you can save with Flowster automation. Have fun trying it out!
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You can drastically reduce these monthly costs with automation.
Book your personal cost-benefit analysis now
