The case study describes how the largest municipal IT service provider in Hesse makes its processes available across departments as self-service through automation with FLOWSTER. Find out what advantages ekom21 has through the automated ordering of IT services – e.g. an enormous time advantage and significantly less potential for errors when providing and updating applications, restarting environments or generating log files.
MARKET ADVANTAGE THANKS TO IT AUTOMATION
The case study describes how the full service provider SAC GmbH from Darmstadt saves 5,000 hours a year on manual user administration alone through IT automation with FLOWSTER. You will learn how the company has reduced its workload and increased quality at the same time. Furthermore, SAC can now also offer additional services through the workflows that were not possible before the automation.
MORE QUALITY AND EFFICIENCY FOR ITSM PROCESSES THROUGH FLOWSTER
The case study describes how the largest energy supplier in the Rhine-Main region relieves its IT staff of routine tasks through automation with FLOWSTER and saves a considerable amount of time in the process – while at the same time significantly reducing the susceptibility to errors. Find out how Mainova AG has benefited from the automated ordering of IT services via self-service – e.g. significantly improved process flows and their documentation as well as higher and traceability and quality.
BS|ENERGY OVERCOMES THE CORONA CRISIS WITH FLOWSTER
The case study describes how the Brunswick-based company provided remote workplaces and VPN dial-in for hundreds of employees* in a very short time. Find out how BS|Energy benefited from the automated provision of IT services via self-service with FLOWSTER Studio – e.g. enormous time savings and relief of IT from tedious routine work. Employee satisfaction also increased significantly due to the fast and reliable provision of services.