Company
    June 11, 2023

    Automation Without Risk: Our Satisfaction Guarantee

    UnternehmenServiceGarantie
    Automation Without Risk: Our Satisfaction Guarantee

    At FLOWSTER Solutions, we are always committed to offering our customers first-class software and services. To ensure you are satisfied with our services, we now offer a satisfaction guarantee.

    Our satisfaction guarantee includes the following points:

    Money-back guarantee: If our solutions do not meet your expectations within the first 30 days, we offer you a full refund of the amount paid*. Your satisfaction is our highest priority.

    Flexibility: We understand that your requirements may change over time. Therefore, we allow you to cancel the software with a 3-month notice period**. You are not bound to long contract terms and have the freedom to adjust your decision according to your needs.

    Support and training: Our dedicated consulting team is available to resolve any questions and requirements that may arise during the use of our software. In addition, we offer you comprehensive training materials and resources to ensure you can leverage the full potential of our software.

    Regular updates and improvements: We continuously invest in the further development of our solutions to always offer you the best features and performance. You receive regular updates and benefit from the latest technological advances at no additional cost or interruption.

    Our goal is to offer you high-quality IT process automation software that meets your requirements and exceeds your expectations. If you are still not completely satisfied, we are always available to discuss your concerns and find a satisfactory solution.

    Please note that a 3-month notice period applies for canceling the software. For more information, please contact our customer support team. We are convinced that you will have positive experiences with our software and are happy to help you succeed.

    Contact our sales team for personal advice or more information about our satisfaction guarantee.

    * the refund refers to the software rental, excluding only services
    ** this also applies to multi-year contracts. If the remaining contract term is longer than 12 months, we reserve the right to recalculate the rental costs incurred up to that point to an annual contract.

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