Vater Bank IT is FLOWSTER Partner

FLOWSTER Solutions and Vater Bank IT GmbH now offer joint technology expertise in IT automation. To this end, both companies are entering into a sales and integration partnership. The goal of the cooperation is to build and expand a joint customer base as well as develop a common strategy for sales and marketing activities. In parallel, the expertise on both sides is being combined to further develop additional IT solutions in a targeted manner.

"From our perspective, the partnership with FLOWSTER Solutions offers an optimal extension to our ITSM topics. The focus is on further increasing the efficiency of the service desk through automated IT processes, e.g., from the ticket system. It was also decisive for us that FLOWSTER Solutions GmbH, as a German software manufacturer, brings not only the necessary know-how but also many years of experience in this field, allowing us to achieve joint synergy effects," explains Rainer Mann, Senior Account Manager at Vater Bank IT GmbH.

Matthias Jaekel, Managing Director of FLOWSTER Solutions, adds: "We are pleased to have found a strong, reliable, and excellently networked partner in Vater Bank IT GmbH. This way, we reach even more companies that want to take an important step towards a digital future through automation. Among other things, we aim to improve and expand the customer's IT service processes so that they can use the saved time for prioritized company topics – and thus save costs."

Through the partnership, both companies will drive the development and expansion of their customer base and further complete their ITSM offering. Vater Bank IT GmbH will, as a sales and integration partner, include workflow solutions from FLOWSTER Solutions in its extensive portfolio, sell them, and implement them independently. Customers thus receive an optimal service management package tailored to their needs and can design their IT service processes more efficiently due to higher standardization and automation. Ticket processing times are also reduced while the quality of ticket processing is simultaneously increased.

Information about our partner Vater IT can be found here.